Privacy Policy

1. Introduction

HarborZenCommons ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy details how your information is acquired, utilized, shared, and protected when you access our website harborzencommons.sbs or engage in our yacht charter offerings.

Your agreement to the collection and use of data as outlined in this document is presumed upon utilizing our services. This document adheres to privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy legislations in Canada.

2. Information We Collect

2.1 Personal Information

The types of personal information we gather include:

• Scheduling a yacht charter
• Reaching out to us via our website or telephone
• Opting into our newsletter
• Completing our web forms
• Engaging in surveys or promotional activities

Information collected might comprise of:

• Name and contact details (email, phone, postal address)
• Transaction details (handled securely by external service providers)
• Preferences and specifications for the charter
• Alternate contact details
• Dietary requirements or health information if you choose to provide them

2.2 Information Collected Automatically

Automatically collected data during website usage encompasses:

• IP address and geographical data
• Web browser species and iteration
• Page history and duration of website activity
• Referral sources
• Device data (model, screen resolution, etc.)

2.3 Cookies and Tracking Tools

Cookies and analogous tracking mechanisms are employed to refine your website experience, allowing us to:

• Record your selections
• Analyze how our website is utilized and its performance
• Deliver content tailored to your preferences
• Enhance the services we offer

Your preferences for cookies can be managed through browser settings or via our cookie consent feature.

3. How We Use Your Information

The objectives for utilizing the collected data include:

• Service Provision: To deliver yacht charter services, finalize acts of booking, and relate with you regarding your bookings
• Customer Service: To offer support in response to your queries
• Transaction Handling: To execute payment transactions and manage the financial aspect of our services
• Protective Measures: To safeguard the integrity of operations and prevent deceptive practices
• Promotional Activities: To provide you with marketing materials and updates, subject to your consent
• Website Advancement: To evaluate visitor patterns and enhance website features
• Regulatory Adherence: To abide by legal and statutory requirements

4. Disclosure and Sharing of Information

Your personal data is neither sold nor shared with unrelated third parties. Circumstances under which your data might be disclosed include:

4.1 Partners in Service

We may transmit information to third-party service companies that support us in areas including payment processing, web hosting, maintenance, email marketing, analytics and improvement monitoring, and client support.

4.2 Legal Obligations

In certain situations, such as legal demands, court directives, exigencies, or scrutiny of suspect illegal activities, we may need to divulge your data.

4.3 Corporate Changes

In case of company restructuring processes such as mergers, takeovers, or asset sales, your data could be among the transferred assets.

5. Security of Data

We implement suitable technical and organizational measures to secure personal data against unauthorized access, alteration, exposure, or annihilation. Such measures encompass encryption, protected servers, access regulation, frequent assessments, and personnel training.

However, it’s important to acknowledge that no system of data transmission or electronic storing is impervious to risk. Absolute security of your data is therefore something we cannot fully guarantee.

6. Retention of Data

We retain personal details only for the duration needed to satisfy the reasons for which it was gathered or as dictated by law. Common retention spans are as follows:

• Yacht charter bookings: 7 years (for tax and legal requirements)
• Marketing engagements: until you choose to opt-out or remove your consent
• Analysis of website interactions: 26 months
• Customer assistance history: 3 years since the last activity

7. Rights and Choices of the Individual

You have rights to access your personal data, request corrections, have it erased (in accordance with legal constraints), transfer it, opt-out of marketing communications, and manage cookies. To exercise these rights, please reach out to us at the details given below.

8. External Service Providers

8.1 Google Analytics

For analytics, we enlist Google Analytics. You may opt-out through the Google Analytics Opt-out Browser Add-on.

8.2 Platforms in Social Media

Social media platforms with distinct privacy policies may be linked to our website.

8.3 Payment Processors

Our payment process is entrusted to third-party agencies that comply with Payment Card Industry Data Security Standard (PCI DSS).

9. Cross-Border Data Transference

Your details may be transferred to and handled in nations other than France. We enforce suitable protective measures following applicable laws on privacy.

10. Privacy Concerning Minors

Those below the age of 13 are not the intended audience for our services, nor do we purposely obtain their information. Should you suspect that a minor has supplied us with their data, contact us forthwith.

11. Revisions to the Privacy Policy

Occasional updates to this Privacy Policy may reflect evolving practices or legal stipulations. We will inform about modifications by posting the revised policy on our website, emailing registered clients, or through an announcement. Your continued use after the policy’s revised date signifies your agreement with the changes.

12. Contact Details

For inquiries regarding this Privacy Policy or our data handling, please get in touch:

13. Adherence to Google Ads Consent Policy

We follow Google Ads consent policies with regard to user consent. Your choices regarding cookies and tracking can be changed at any time via our cookie configurations.